More Details
- Plans, organizes, controls and directs the provision of services for assigned program(s). Ensures effective program and service delivery is consistent with agency mandate and policy, legal, contractual, budgetary and other requirements. May develop or make recommendations for the development of new programs and services.
- Participates as a member of the societies management team in developing long-range and strategic plans, assessing and resolving operational issues and policies. Develops and establishes standards and accountability/control mechanisms for assigned program(s) in accordance with policies and goals established by the organization.
- Develops and recommends long-range plans and objectives for assigned program(s) as well as significant or cross-agency program and service issues.
- Supervises, develops and motivates Program Coordinator and other assigned staff to: attain program objectives; ensure effective case planning and management; accountability to funders, authorities and agencies as relates to service provisions and agreements; works with the Director of Human Resources and Labour Relations on labour related issues related to hiring, performance appraisal, discipline, grievance resolution, arbitrations and discharge.
- Monitors service delivery of assigned program(s) for: structure, consistency, quality, supervision, suitability of activities, etc. Discusses problem situations and remedies with the Program Coordinator and may participate directly in the provision of services to resolve difficult or sensitive issues or problems.
- Participates in various committees, working groups, etc. Maintains effective relationships with government officials, volunteers, community groups, etc.; may communicate and/or promote the agencies services, funding needs, value to community, etc. May represent the agency at community fund raising events or other official functions.
- Maintains a current awareness of concerns and/or issues within the sector.
- Performs other related duties as required
Requirements
Education and Knowledge
Diploma and/or Degree in a related human/social service field is preferred.
Training and Experience
Three (3) to five (5) years of recent program management experience preferably in the community social service sector with a demonstrated and in-depth working knowledge of specific community based programs, services, applicable legislation and policies.
Or an equivalent combination of education, training and experience
NEXUS is committed to supporting employment equity and diversity in the workplace. We encourage all qualified applicants, including Indigenous Peoples, persons with diverse abilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression, and others who may contribute to diversity at NEXUS.
In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout our organization and encourage applicants to self-identify as First Nation, Metis or Inuit when applying.