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Key Duties & Responsibilities
1. Managerial Support:
• Serve as the first point of contact for Managers within assigned community portfolios, providing HR guidance and support on all human resources aspects.
• Advise on and assist with recruitment, including job postings, candidate screening, interviews, and onboarding.
• Provide expertise on employee relations issues, helping Managers with conflict resolution, disciplinary actions, and performance management.
• Offer guidance on interpreting and applying HR policies, collective agreements, and employment laws.
• Support Managers in promoting a positive, inclusive, and productive workplace culture.
2. Employee Support:
• Act as a resource for employees within the assigned portfolios, addressing inquiries and concerns related to HR policies, benefits, leave management, and workplace practices.
• Facilitate employee wellness and engagement initiatives, promoting a healthy work environment.
• Assist in developing and implementing employee recognition programs, training sessions, and professional development opportunities.
3. Operational HR Support:
• Ensure the timely and accurate management of HR processes such as leave tracking, performance reviews, and compliance with organizational policies.
• Collaborate with the Director of HR/LR and Program Directors to assess workforce needs, ensuring alignment with organizational goals. Participate in implementing and maintaining HR systems to track employee records, training, performance, and other HR-related data.
4. Collaboration and Coordination:
• Work closely with Program Directors to understand and address specific HR needs within their programs.
• Provide HR insights and support during organizational changes, restructuring, and other significant initiatives.
• Collaborate with the HR Director and fellow HR Advisors to ensure consistent HR practices across all portfolios.
• Offer feedback and recommendations to the HR Director on process improvements and the development of HR policies.
5. Compliance and Reporting:
• Ensure compliance with provincial employment laws, health and safety regulations, and collective agreements.
• Assist with preparing HR-related reports and performance metrics for management and leadership teams.
• Monitor and track HR trends and issues within assigned portfolios, ensuring proactive solutions and intervention when necessary.
Requirements
Education & Experience:
- A degree or diploma in Human Resources, Business Administration, or a related field.
- CHRP (Certified Human Resources Professional) designation is an asset.
- At least 2-3 years of experience in HR, preferably in the social services or healthcare sector.
- Experience with labour relations, collective agreements, and conflict resolution is an asset.
Skills & Competencies:
- Strong knowledge of employment law, HR best practices, and organizational development.
- Ability to build effective working relationships with employees, managers, and other stakeholders.
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to manage multiple priorities and work independently.
- Strong problem-solving and conflict-resolution skills.
- Proficient in MS Office.